Effective Date: January 1, 2026
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or use our casino gaming platform. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable German data protection laws (Bundesdatenschutzgesetz - BDSG).
The data controller responsible for processing your personal data is our organization operating the online casino platform. For any privacy-related inquiries, you may contact our Data Protection Officer through the contact details provided on our website.
We operate in accordance with German and European Union data protection regulations, ensuring that your personal information is handled with the highest standards of security and confidentiality.
When you register an account or use our services, we collect personal information including but not limited to:
This information is necessary for account creation, age verification (18+ requirement), anti-money laundering compliance, and responsible gaming measures mandated by German gambling regulations.
During your use of the platform, including activities such as jet casino login sessions, we automatically collect:
This data enables us to provide personalized gaming experiences, process transactions securely, and maintain accurate records as required by licensing authorities.
We collect technical data to enhance platform performance and security:
Technical data helps us prevent fraud, ensure compliance with geographic restrictions, and optimize user experience across different devices.
Under GDPR Article 6, we process your personal data based on the following legal grounds:
Contractual Necessity: Processing is essential to fulfill our contractual obligations when you register and use our casino services, including account management, payment processing, and game provision.
Legal Compliance: We are legally required to process certain data to comply with German gambling regulations, anti-money laundering laws (Geldwäschegesetz - GwG), tax obligations, and player protection requirements including age verification and self-exclusion programs.
Legitimate Interests: We process data for fraud prevention, security monitoring, platform improvement, and marketing communications where such processing does not override your fundamental rights and freedoms.
Consent: For certain optional services such as marketing communications or advanced analytics, we obtain your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing based on consent before withdrawal.
Your personal data is processed for the following purposes:
We do not use your personal information for purposes incompatible with those disclosed in this Privacy Policy without obtaining additional consent where required by law.
We engage trusted third-party service providers to support our operations, including:
These providers are contractually bound to process data only according to our instructions and maintain appropriate security measures compliant with GDPR standards.
We may disclose your personal information to:
Such disclosures are made only when legally required or necessary to protect our rights, comply with judicial proceedings, or respond to government requests.
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you via email and prominent notice on our website before your information becomes subject to a different privacy policy.
While we primarily store data within the European Economic Area (EEA), some service providers may process data in countries outside the EEA. When transferring data internationally, we ensure appropriate safeguards are in place:
We continuously monitor international data transfer mechanisms to ensure compliance with evolving GDPR requirements and adequacy assessments.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations:
Active Accounts: Account information and transaction history are retained while your account remains active and for a reasonable period afterward to address potential disputes or inquiries.
Legal Requirements: German gambling and financial regulations require us to retain certain records for specific periods, typically five to ten years from the last transaction, for tax, anti-money laundering, and audit purposes.
Closed Accounts: After account closure, we retain essential records as legally required while deleting or anonymizing data no longer necessary for operational purposes.
Upon expiration of retention periods, personal data is securely deleted or anonymized in accordance with our data retention schedule and applicable legal requirements.
As a data subject in Germany, you have the following rights regarding your personal information:
Right of Access: You may request confirmation of whether we process your personal data and obtain a copy of such data along with information about processing activities.
Right to Rectification: You can request correction of inaccurate personal data and completion of incomplete information.
Right to Erasure: Under certain circumstances, you may request deletion of your personal data when it is no longer necessary, you withdraw consent, or processing is unlawful. This right is subject to legal retention obligations.
Right to Restriction: You may request limitation of processing when you contest data accuracy, object to processing, or when we no longer need the data but you require it for legal claims.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes, including profiling related to such marketing.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise these rights, please contact our Data Protection Officer through the designated channels. We will respond to your request within one month, which may be extended by two additional months for complex requests.
We implement comprehensive technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
While we employ industry-standard security practices, no internet transmission is completely secure. We encourage you to use strong passwords and protect your login credentials to maintain account security.
Our platform uses cookies and similar tracking technologies to enhance functionality, analyze usage, and deliver personalized content. Cookies are small text files stored on your device when you visit our website.
Essential Cookies: Necessary for basic website functionality, including secure login, session management, and navigation. These cookies cannot be disabled as they are critical for platform operation.
Performance Cookies: Collect anonymous information about how visitors use our website, helping us identify areas for improvement and optimize user experience.
Functional Cookies: Remember your preferences such as language selection, currency, and customized settings to provide enhanced functionality.
Marketing Cookies: Track your browsing activity to deliver relevant advertisements and measure campaign effectiveness. These cookies require your consent and can be disabled through cookie preference settings.
You can control cookie settings through your browser configuration or our cookie consent tool. Disabling certain cookies may affect website functionality and your user experience.
For detailed information about cookies we use and how to manage them, please refer to our Cookie Policy available on the website.
We are committed to promoting responsible gaming practices and protecting vulnerable individuals. Personal data collected for responsible gaming purposes includes:
This information is processed to implement protective measures, identify problem gambling indicators, and comply with German player protection regulations.
If you request self-exclusion, we will retain necessary information to enforce the exclusion period and prevent account reopening during this time, in accordance with legal requirements.
With your consent, we may send promotional communications about new games, special offers, tournaments, and jet casino bonus opportunities via email, SMS, or push notifications.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect service-related messages such as account notifications, transaction confirmations, or important security updates.
Our platform may contain links to third-party websites, payment providers, or social media platforms. This Privacy Policy applies only to our services, and we are not responsible for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party services before providing personal information. Third-party services may have different data handling practices and privacy standards.
Our services are strictly intended for individuals aged 18 years or older. We do not knowingly collect personal information from minors under the legal gambling age in Germany.
If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information and close any associated accounts.
We implement age verification procedures during registration to prevent underage access and comply with German youth protection laws (Jugendschutzgesetz).
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33.
If the breach is likely to result in high risk to your rights, we will communicate the breach directly to you without undue delay, providing information about the nature of the breach, potential consequences, and measures taken to address it.
We may use automated processing and profiling techniques for specific purposes, including:
You have the right not to be subject to decisions based solely on automated processing that produces legal effects or significantly affects you. When we use automated decision-making, you may request human intervention, express your viewpoint, and challenge the decision.
Our automated systems are designed with appropriate safeguards to ensure fairness, transparency, and accuracy in decision-making processes.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. The effective date at the top of this document indicates when the policy was last revised.
Significant changes will be communicated through prominent notice on our website and via email to registered users. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy. If you disagree with modifications, you may close your account and discontinue use of our services.
For questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer through the contact methods provided on our website.
We are committed to resolving privacy concerns promptly and transparently. If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the competent supervisory authority.
In Germany, the relevant data protection authority depends on your state of residence. The federal data protection authority is:
Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Graurheindorfer Str. 153
53117 Bonn, Germany
You may also contact your state data protection authority for assistance with privacy-related matters.
This Privacy Policy is provided in English for your convenience. In case of any discrepancies between language versions, the English version shall prevail to the extent permitted by applicable German law.
If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
By creating an account, accessing our platform, or using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
Your continued use of our casino services constitutes ongoing acceptance of our privacy practices as described herein and as updated from time to time.
This Privacy Policy was last updated on January 1, 2026, and reflects our commitment to protecting your personal data in accordance with the highest standards of privacy protection under German and European Union law.
